Giving Application Administration capabilities to a user account

Q. The built-in appadmin account has the capability to administer licenses, user accounts, projects, etc. Is it possible to for a regular user account to have the same capabilities as the appadmin?

A. Yes, there is a way to give a regular login application administration privileges. The best practice is not to do this with your everyday user account, though, but to create a separate "admin" account for use when you want administrator's privileges. In my case I have a 'tom' user for regular logins and a 'tom-admin' user when I need to do system administration.

The reason I suggest this is because of the "super-user" capabilities of an administration-enabled account can potentially let you do things you would not be able to do as a regular user, like enter projects you are not invited to. Under this situation it is possible to create items that normal users cannot access and you, as an administrator, will not realize it. The drawback to this, of course, is that your "admin" user must be invited to all of your projects... or you can use the Find Workspace feature to go wherever you want.

To give an account administrative permissions the account must already exist, then follow these steps:

  1. Log into the system with an account with appadmin capabilities.
  2. From the Personal workspace select Application Administration.
  3. Select the Directory module from the left menu.
  4. Click [Invite Participant]
  5. Enter the first name, last name and email address associated with the user account. Make sure to use the same email address.
  6. Click [Add to Invitee List]
  7. Click [Next >]
  8. Fill in the Responsibility, decide whether or not to send an email notification and, if so, enter an optional message.
  9. Select whether or not the user needs to explicitly accept the invitation (most leave this as Automatic).
  10. Choose Space Administrator then click [Invite].

The next time the user logs in he or she will have access to the Application Administration area.