Verifying and Troubleshooting a Project.net

Verifying a Project.net Installation

Perform these simple steps to verify that your Project.net installation is set up and configured correctly. Specific directions for completing each step are included in the original installation instructions, referenced at each step below.

Generally, someone other that the person who did the installation should check for errors. In addition to this list, you will need the user names, passwords and settings used by the original installer.

Tomcat Installations

1. Check DB installation/connection
   1. Log into Oracle Home Page, check existence of db
   2. Use tnsping to check existence of db listener. Follow sub-step 3 of Step 4: Create and configure the Project.net database
   3. Use sqlplus to check connection to db, again, following sub-step 3 listed above.
2. Check installation of JRE and Tomcat
   1. Check location of JVM
   2. Verify JVM was upgraded with JCE
   3. Check installation directory of Tomcat
   4. Check TOMCAT_HOME/bin/Catalina.sh for the correct JAVA_OPTS settings.
   5. Check that Tomcat is configured to auto-start (depends upon OS how this is done)
3. Check deployment & Configuration of Pnet (Some of this will change when Pnet does not have to be the default application)
   1. Verify TOMCAT_HOME\webapps\root.war is Project.net
   2. Can you get to login page at http://<hostname>?
   3. Login as appadmin
   4. Check all settings from Step 8 Configure Project.net System Settings.
   5. Check installation of license properties and key (Step 9 from above page)
   6. Register as a test user using license key.
   7. Verify receipt of email from system while registering
4. Miscellaneous
   1. Review Apache integration settings, plus make sure you can reach the login page via the hostname, as mentioned above.
   2. There may be some performance tweaks that should be included here, too.

WebLogic Installations

1. Check DB installation/connection
   1. Log into Oracle Home Page, check existence of db
   2. Use tnsping to check existence of db listener. Follow sub-step 3 of the Tomcat Step 4: Create and configure the Project.net database
   3. Use sqlplus to check connection to db, again, following sub-step 3 listed above.
2. Check installation of JRE and WebLogic
   1. Check location of JVM
   2. Verify JVM was upgraded with JCE
   3. Check that WebLogic is configured as a service
3. Check deployment & Configuration of Pnet
   1. Can you get to login page at http://<hostname>?
   2. Login as appadmin
   3. Check all settings from Step 7 Configure Project.net System Settings.
   4. Check installation of license properties and key (Step 9 from above page)
   5. Register as a test user using license key.
   6. Verify receipt of email from system while registering
4. Miscellaneous
   1. Review Apache or IIS integration settings, plus make sure you can reach the login page via the hostname, as mentioned above.